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Fixing Word 2007 in Vista

Many of us use Microsoft Office on occasion. I also know that many of you have programs installed that add plug-ins to Microsoft Office – specifically Microsoft Word. I have found that most of the plug-ins work perfectly in Windows XP, but a few of them can create chaos on a Vista machine. I ran into issues with two plug-ins: SnagIt (major problems) and Contribute (minor issues). First, allow me to say that I use both of these programs on a regular basis – and I love them both (I use SnagIt to grab all of my screen images for blogging and office documentation).

I was experiencing the following issues:

  • Couldn’t select text with the mouse on occasion (helped improve my keyboard skills, though)
  • Word wouldn’t ever shutdown properly
  • The initial window had changed (the window that allows you to select what type of document you want to create)

As developers, I assume some of you have had issues with plug-ins – so I figured that I would share how I overcame these issues. First, I must tell you that my solution involves deactivating the “problem plug-ins” not fixing them.

All that is needed is a simple registry adjustment. Go to command and type “regedit” (this will bring up the UAC unless you have disabled it). Once in regedit – navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins”. This folder should contain a folder for each “Addin” (plug-in) that is installed in Word (see below).

Inside each folder each plug-in has a key named “LoadBehavior”.

If you click on the “LoadBehavior” key and change the value to 0 – it will not be loaded at runtime by Word.

By doing this, you can experiment and see which plug-ins are causing the issue. Once discovered, you can leave them off. Restart Word, and you should be working properly.

5 Responses to “Fixing Word 2007 in Vista”

  1. Ms. J says:

    Hey, your instructions worked.

    I had to set the “LoadBehavior” key for both SnagIt and Adobe Contribute to zero.

    Now in Word, my mouse works and the software closes properly. Thanks!

  2. Thomas says:

    Thanks, your advice worked on everything but Word closing. I can now open a Word document from My Documents and use the mouse which was the most frustrating. Would never have put the Snag-It complication together.

  3. tvgpff says:

    i hope. abcbad2c0a thanks

  4. Steve says:

    Thanks for the help! Had no clue that SnagIt even put a plugin for Word.

  5. JohnG says:

    David,
    I have been having problems with Word & Excel (Office Enterprise 2007) for the last 9 months. Thought maybe it was a compatability thing with Windows Vista, but could not find anyone who understood.

    I followed the steps you suggested and it instantly solved our problem. Now we can all go back to using word on my desktop.

    Thanks

    JMG