Many of us use Microsoft Office on occasion. I also know that many of you have programs installed that add plug-ins to Microsoft Office – specifically Microsoft Word. I have found that most of the plug-ins work perfectly in Windows XP, but a few of them can create chaos on a Vista machine. I ran into issues with two plug-ins: SnagIt (major problems) and Contribute (minor issues). First, allow me to say that I use both of these programs on a regular basis – and I love them both (I use SnagIt to grab all of my screen images for blogging and office documentation).
I was experiencing the following issues:
As developers, I assume some of you have had issues with plug-ins – so I figured that I would share how I overcame these issues. First, I must tell you that my solution involves deactivating the “problem plug-ins” not fixing them.
All that is needed is a simple registry adjustment. Go to command and type “regedit” (this will bring up the UAC unless you have disabled it). Once in regedit – navigate to “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins”. This folder should contain a folder for each “Addin” (plug-in) that is installed in Word (see below).
Inside each folder each plug-in has a key named “LoadBehavior”.
If you click on the “LoadBehavior” key and change the value to 0 – it will not be loaded at runtime by Word.
By doing this, you can experiment and see which plug-ins are causing the issue. Once discovered, you can leave them off. Restart Word, and you should be working properly.
Hey, your instructions worked.
I had to set the “LoadBehavior” key for both SnagIt and Adobe Contribute to zero.
Now in Word, my mouse works and the software closes properly. Thanks!
Thanks, your advice worked on everything but Word closing. I can now open a Word document from My Documents and use the mouse which was the most frustrating. Would never have put the Snag-It complication together.
i hope. abcbad2c0a thanks
Thanks for the help! Had no clue that SnagIt even put a plugin for Word.
David,
I have been having problems with Word & Excel (Office Enterprise 2007) for the last 9 months. Thought maybe it was a compatability thing with Windows Vista, but could not find anyone who understood.
I followed the steps you suggested and it instantly solved our problem. Now we can all go back to using word on my desktop.
Thanks
JMG